Clinical Support Assistant Customer Service & Call Center - Casa Grande, AZ at Geebo

Clinical Support Assistant

Casa Grande, AZ Casa Grande, AZ Full-time Full-time 1 day ago 1 day ago 1 day ago Primary City/State:
Casa Grande, Arizona Department Name:
Surg-Hosp Work Shift:
Day Job Category:
Administrative Services Find your path in health care.
Banner Health is committed to not only providing the finest care possible, but to advancing the way care is provided.
To achieve our vision, we seek out professionals who embrace change and who possess the passion and skills to make it happen.
Apply today.
Banner Casa Grande Medical Center is looking for a Clinical Support Assistant to join our team! The successful candidate will have knowledge of time card entry data, assisting with occupational health onboarding, as well as other administrative support tasks.
This is a FULL TIME DAY SHIFT position.
Weekend rotations and holiday availability required in this role.
Enjoy a flat rate $1/hour weekend shift differential and an 18%-night shift differential when applicable.
Banner Casa Grande Medical Center is a 150
bed acute-care hospital located midway between Phoenix and Tucson, Ariz.
The communities around Banner Casa Grande are experiencing significant growth and our hospital is growing with it.
In the past five years, a $25 million expansion was completed.
Departmental renovations and updates are ongoing, the newest addition being our Interventional Cardiology program.
As the newest addition to Banner Health, one of the largest nonprofit health systems in the country, you'll have access to a vast network of colleagues and expanded access to career opportunities.
POSITION SUMMARY This position provides clerical and administrative services and assistance requiring occasional discretion and judgement.
This position will support the service line or department Director with timecard editing, field file management and occupational health tracking.
This position will track equipment as appropriate.
This position will assist with compiling audits and compliance reports as well as submitting security requests for system access for team members.
This position will create onboarding schedules and new hire activities.
CORE FUNCTIONS 1.
Provides advanced administrative support for an executive or large/complex department or provides advanced/specialized business support.
Demonstrates excellence in organization, communication and human relations skills.
Demonstrates strong understanding of office or area practices, procedures and business terminology.
Demonstrates speed and accuracy with word processing.
Shows ability to organize, prioritize and multi-task workload in a fast-paced environment.
2.
Provides customer service skills.
Excellence in advanced administrative skills such as dictation, transcription, presentation development and meeting planning; or excellence in advanced business support skills such as data management, compilation and manipulation.
3.
Uses established policies and general instructions and procedures to resolve a variety of problems.
Chooses best alternative from group of known possibilities.
Maintains records and/or files for assigned area.
Ensures appropriate documentation is timely and accurately entered in the departmental application.
4.
Prepares, collates, and distributes various reports in a timely and accurate manner.
Demonstrates ability to complete or handle recurring department projects or one-time projects, as directed by supervisor.
Prioritizes and organizes own work.
Uses discretion to modify work practices to achieve results or improve efficiency.
Receives high- level work direction, with after the fact review.
5.
May provide clerical and administrative support to department staff, maintaining a high degree of confidentiality on all sensitive information this position is privy to.
MINIMUM QUALIFICATIONS High school diploma/GED or equivalent working knowledge.
Employees working at Banner Behavioral Health Hospital or BTMC Behavioral must possess an Arizona Fingerprint Clearance Card at the time of hire and maintain the card for the duration of their employment.
Significant experience, typically gained through 3 years relevant work experience.
Working knowledge of clerical and administrative services as normally demonstrated through three years administrative support experience.
Must have the ability to follow oral and written directions as they relate to the functions listed above.
Must have excellent oral, written and interpersonal communication skills to effectively interact with department personnel, assist customers with inquiries, schedule meetings and appointments, as well as, provide assistance with incoming telephone calls and walk-ins.
Must have a working knowledge of personal software package to perform the clerical and administrative functions described above.
Must have the ability to organize, prioritize and multi-task workload in a fast paced environment and maintain a professional manner.
PREFERRED QUALIFICATIONS Additional related education and/or experience preferred.
EOE/Female/Minority/Disability/Veterans Our organization supports a drug-free work environment.
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Estimated Salary: $20 to $28 per hour based on qualifications.

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