Desktop Support
Immediate hire of Desktop Support at Casa Grande, AZRole:
Desktop Support Location:
Casa Grande, AZMandatory skills to check:
PC Refresh - Win 10 MigrationNew Hire Support for Da1 Deployment of PCHardware and Software Issues TroubleshootingPrinter handlingManufacturing support experience is an advantageComplete
Job Description:
TechnicalThree to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts.
Ability to perform smart hand activity under instruction based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Experience with Anti-spyware and Anti-virus software.
Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Preferably with an Associate's Degree in Electronics and CompTIA A
Certification.
Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.
),Basic understanding and troubleshooting of Mobile Device Management system( Airwatch /Xenmobile/ Mobile iron etc),Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.
Non-TechnicalGood Customer management skill,Good in oral and written communicationAble to interact and work with customer at different levels.
Self- Driven and result oriented.
Really passionate about the workThanks & Regards,A Certified (MBE) Minority Business Enterprise 5755 North Point Parkway, Suite 79, Alpharetta, GA -30022Soumya KResourcing SpecialistP:
+1 & EXT-250E:
Please consider the environment before printingWe respect your online privacy.
If you would like to be removed from our mailing list please reply with Remove in the subject and we will comply immediately.
We apologize for any inconvenience caused.
Please let us know if you have more than one domain.
The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law.
Ifyou are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited.
We are an equal opportunity employer with a diverse workforce.
Recommended Skills Administration Antivirus Softwares Cladding (Construction) Communication Computer Equipment Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
Desktop Support Location:
Casa Grande, AZMandatory skills to check:
PC Refresh - Win 10 MigrationNew Hire Support for Da1 Deployment of PCHardware and Software Issues TroubleshootingPrinter handlingManufacturing support experience is an advantageComplete
Job Description:
TechnicalThree to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts.
Ability to perform smart hand activity under instruction based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Experience with Anti-spyware and Anti-virus software.
Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Preferably with an Associate's Degree in Electronics and CompTIA A
Certification.
Knowledge and experience of ticketing tools ( ServiceNow / Remedy etc.
),Basic understanding and troubleshooting of Mobile Device Management system( Airwatch /Xenmobile/ Mobile iron etc),Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.
Non-TechnicalGood Customer management skill,Good in oral and written communicationAble to interact and work with customer at different levels.
Self- Driven and result oriented.
Really passionate about the workThanks & Regards,A Certified (MBE) Minority Business Enterprise 5755 North Point Parkway, Suite 79, Alpharetta, GA -30022Soumya KResourcing SpecialistP:
+1 & EXT-250E:
Please consider the environment before printingWe respect your online privacy.
If you would like to be removed from our mailing list please reply with Remove in the subject and we will comply immediately.
We apologize for any inconvenience caused.
Please let us know if you have more than one domain.
The material in this e-mail is intended only for the use of the individual to whom it is addressed and may contain information that is confidential, privileged, and exempt from disclosure under applicable law.
Ifyou are not the intended recipient, be advised that the unauthorized use, disclosure, copying, distribution, or the taking of any action in reliance on this information is strictly prohibited.
We are an equal opportunity employer with a diverse workforce.
Recommended Skills Administration Antivirus Softwares Cladding (Construction) Communication Computer Equipment Customer Relationship Management Estimated Salary: $20 to $28 per hour based on qualifications.
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