Desktop Support Customer Service & Call Center - Casa Grande, AZ at Geebo

Desktop Support

Career Opportunity:
Job Title:
Desktop Support About CodeForce 360 Making a career choice is amongst the most critical choices one can make, and it's important for the choice to be calculated with factors such as a company's run of success since its inception and more.
But, when you come across a company that has reputation proven with nothing but an illustrious run of success since the day it began, you don't need to think of anything else.
That's precisely what some of our employees and prospective employees think when they came across CodeForce 360.
Position Overview Desktop Support Requirements:
Three to four (3-4) years' experience providing IT Infrastructure field support which includes troubleshooting hardware, software, operating system issues and problems and fixing the issues without impacting / violating the hardware warranty or customer security compliance requirements.
Hands on experience in installing, troubleshooting and fixing desktops, printers, laptop and other computer peripherals hardware problems as well as desktop applications.
Basic knowledge of enterprise LAN and WAN setups and concepts.
Ability to perform smart hand activity under instruction-based activities at sites.
Ability to lift / move computer equipment weighing up to 50Lbs.
Skilled in desk side support and PC break/fix including basic administration of Windows O/S.
Experience with Anti-spyware and Anti-virus software.
Some usage Knowledge of TCP/IP networking, DNS, DHCP, VPN, and RDP.
Smart hand support for peripheral and networking hardware, including, but not limited to monitors, keyboards, mice, printers, fax machines, scanners, routers, wireless routers, switches, firewalls, racks, cabinets, multi-port data termination panels all under 'Smart Hands' capability.
Ability to troubleshoot issues with systems and networks using good deductive reasoning skills.
Good written and oral communications skills with clients and management as well as people skills.
Ability to work with deadlines and complete tasks on-time.
Preferably with an Associate's Degree in Electronics and CompTIA A
Certification.
Knowledge and experience of ticketing tools (ServiceNow / Remedy etc.
), Basic understanding and troubleshooting of Mobile Device Management system (Airwatch /Xenmobile/ Mobile iron etc), Basic understanding and troubleshooting for VDI, SCCM/ LAnDesk/ Altris, Skype for Business, OneDrive.
How to Apply Job ID:
JPC - 163350 For more information, please contact below:
Shiva Veeramalla Qualified individuals will be contacted for an interview.
Recommended Skills Administration Antivirus Softwares Cladding (Construction) Communication Computer Equipment Dns Estimated Salary: $20 to $28 per hour based on qualifications.

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